Possible causes:
1) Aspherix® GUI finds the license file correctly but Aspherix® Solver does not.
Measures: Please open a terminal (Linux) or a PowerShell (Windows) and configure aspherix with the following command:
aspherix -configure user -ld [path to the license file] -dp [demo password]Please note that the option -dp is only required when using a demo version. Customers with the own online license server or inhouse server do not need it.
2) There are no / not enough Aspherix® Solver coins left because they are all currently in use.
Measures: Please check if you or another user in your institution is running simulations. If the number of running processes is equal to the available number of Aspherix® Solver coins you will have to wait until coins are available. This case is indicated by a coin-checkout error message in the simulation log window.
3) The license for Aspherix® Solver is expired while the license for Aspherix® GUI is still valid.
Measures: In this case please contact us (e.g., via aspherix@dcs-computing.com).
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article